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Cookie Policy

This page explains the browser storage and measurement technologies used by Papaya PDF. Some preferences use local storage rather than cookies; we describe both here for clarity.


Essential browser storage

Papaya PDF stores settings and choices in your browser so the app can remember them between visits. Examples include your appearance, AI processing preferences, and whether you allowed or rejected optional Meta Pixel measurement. These values are not PDF content. Clearing site data removes them and may reset your preferences or sign you out.

Product analytics

We use PostHog for web product analytics. The web app stores an anonymous browser identifier in local storage and sends page views and explicitly instrumented usage events to our configured PostHog host, which defaults to PostHog’s US host. If you sign in, events may be associated with your account. Automatic click capture and session recording are disabled. Product analytics do not receive PDF contents, filenames, email addresses, or annotation text. See Analytics in our Privacy Policy for more detail.

Optional advertising measurement

On marketing pages, Meta Pixel loads only if you choose to accept optional advertising measurement. If enabled, it can use browser storage and send Meta page views, registration, and confirmed subscription or trial events, along with page address, referrer, and browser or device information. It never receives PDF contents, filenames, form values, or annotation text.

Your choice is saved in this browser under papr.metaPixelConsent until you clear the site’s browser data. You can reopen Privacy choices in the marketing site footer to change it. Rejecting optional advertising measurement does not disable product analytics described above.

Sign-in and payment providers

When you sign in or check out, the identity or payment provider may use its own cookies or similar technologies to complete and protect that flow. Those technologies are controlled by the provider and may be subject to its own privacy and cookie notices.

Manage browser storage

Your browser lets you view, block, or clear cookies and site data. Blocking all storage may prevent sign-in, saved preferences, or other site features from working. For more on information collected by Papaya PDF and its service providers, read our Privacy Policy.

Contact

Questions about this policy? Contact support@papayapdf.com.